The orientation phase of group decision making begins with:

a. brainstorming as many solutions to the problem as possible
b. critically evaluating and reflecting upon decisions
c. clearly defining the problem
d. getting to know your team members


c. clearly defining the problem

Communication & Mass Media

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The example of McDonald’s in Moscow described in the textbook is an illustration of

a. hybrid cultural space. b. contested cultural space. c. mixed cultural space. d. segregated cultural space.

Communication & Mass Media

Public relations professionals should hold news conferences frequently

Indicate whether this statement is true or false.

Communication & Mass Media

Your book separates ceremonial speeches into four general headings. What are they? Identify a

specific type of speech under each heading and explain the guidelines a speaker should follow when delivering such a speech. What will be an ideal response?

Communication & Mass Media

Diversity in the workforce is resulting from

a. the workforce growing at a slower rate and the number of young workers declining. b. women and minorities increasing in the workforce. c. the number of immigrants in the workforce increasing. d. all of these are true.

Communication & Mass Media