Miriam stays in a dormitory with students from various ethnic groups. One of the students asks Miriam if she knows the way to the school canteen. Miriam looks confused because she identifies the canteen with the word "cafeteria." In this scenario, which of the following barriers to intercultural communication is Miriam facing?

a. Ethnocentrism
b. Incompatible communication codes
c. Incompatible norms and values
d. Anxiety


b. Incompatible communication codes
In the given scenario, Miriam is confused because of incompatible communication codes. For example, people from Great Britain take a lift to reach a higher floor, while Americans ride an elevator.

Communication & Mass Media

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Indicate whether the statement is true or false

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