A nurse is working at a healthcare clinic serving the needs of an inner-city, predominantly African-American population
A neighbor says the nurse must be brave because most of "those" people have guns and are in gangs. Which response by the nurse is appropriate?
A) "It's very difficult for me when you discriminate like that."
B) "It's okay because I'm not a gang member so I will be okay."
C) "Hey, it's a job like any other job. All jobs have problems."
D) "That's an unfortunate stereotype. Can we talk about the reality?"
Answer: D
It is the nurse's role to promote the act of bridging, linking, or mediating between groups of people from different cultural systems to reduce conflict or produce change. Calling the neighbor's comment discriminatory may increase conflict. Rationalizing or failing to confront the neighbor's perceptions does not promote cultural brokering.
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