What can be effective tools in preventing malpractice litigations?
1. Active risk management practices
2. Appropriate guest relations policies
3. Continuing education and certifications for facility maintenance staff
4. Having supervisors on every shift
a. 1, 2 and 3 only
b. 1 and 3 only
c. 1, 2, and 4 only
d. 1 and 2 only
ANS: D
Active risk management practices and appropriate guest relations policies are two of the most ef-fective tools in preventing malpractice litigation.
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