Statements such as "Minority groups need to take responsibility for their own predicament" and "In order to succeed, people need to stop complaining and start working" do not take into account environmental factors. These are examples of:

a. stereotypical beliefs.
b. guiding principles for action.
c. cultural tolerance.
d. challenging culture-bound values.


a

Social Work & Human Services

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Under a self-managing team, members assume responsibility for determining their own process and______________________.

A) monitoring results B) contacting outside agencies C) implementing assigned work D) making decisions

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A confrontation usually takes the form of a(n):

A. Accusation B. I-message C. You-message D. Advice

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An explanation is an answer to a __________ question.

A) “who” B) “what” C) “why” D) “where”

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The style of management which asserts that involved and committed workers are key to increased productivity and which implements "quality circles" is

A. Theory X. B. Theory Y. C. Theory Z. D. the human relations model.

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