What should a process technician do with they do not deal with customers directly?
A) Ignore customer service initiatives
B) Request to deal with customers directly
C) Provide good customer service to internal customers
D) Ask their supervisor for the customer service guidelines that apply to their position
Answer: C
Explanation: A) Incorrect. Even if a technician does not deal with customers directly, there are always internal customers to satisfy.
B) Incorrect. Even if a technician does not deal with customers directly, there are always internal customers to satisfy.
C) Correct. Even if a technician does not deal with customers directly, there are always internal customers to satisfy.
D) Incorrect. Even if a technician does not deal with customers directly, there are always internal customers to satisfy.
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