Which form of training would best fit the needs of a night shift worker (11 p.m. to 7 a.m.)?
1. An online tutorial that can be accessed when it fits worker's time off
2. A Listserv set up for e-mail comments and questions
3. A three-hour video that can be run during the worker's shift
4. A full-day workshop that starts shortly after the end of the shift
1
Rationale: Online tutorials are available 24/7 and allow immediate application of learning. The correct answer is an online tutorial that can be accessed when it fits the worker's schedule. Listservs via e-mail are too slow for training; videos are not interactive; and workshops should be scheduled for times when the employee is off duty and rested, ready to learn, not just as a shift ends.
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