A nurse is using the specific approach to QI. Which of the following describes the action that would be taken by the nurse?
a. Evaluate an agency's ability to meet crite-ria or standards
b. Implement the plan-do-check-act cycle
c. Provide care to individual citizens
d. Use criteria set forth by regulatory agen-cies
ANS: B
The specific approaches to QI are methods used to manage a specific health care delivery system in an attempt to deliver care with outcomes acceptable to the consumer. Evaluating an agency's ability to meet criteria, providing care to individual citizens, and using criteria set forth by regu-latory agencies are not specific approaches to QI.
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