When the quality of products or services sold is poor relative to its cost, customers are likely to experience what kind of turnoff? Name this and give three examples as sited in the chapter
What will be an ideal response?
Value turnoff. Examples may be:
• Poor guarantee or failure to back up products
• Quality of goods or service not as good as expected
• Price too high for the value received
• Overly complicated or difficult-to-use products
You might also like to view...
When a catalog or a receipt is sent with a business letter, the word _____ should be typed on the line below the reference initials or the file name notation, whichever is last
A. Sent B. Item C. Additional D. Enclosure
Which of the following is NOT a reason that employees may want to unionize based on economic needs?
A. Promotions, transfers, and shift assignments are handled in an unfair or biased manner. B. Union employees on average make more than nonunion employees. C. A larger percentage of union workers have health coverage as compared to nonunion workers. D. Union workers are more likely to have guaranteed pensions than nonunion workers.
An n × m determinant is the same as an n × m matrix
Indicate whether the statement is true or false
Franklin, a hobby-shop supplier, and Gordon, a hobby-shop owner, entered into a contract that provided that Franklin would sell Gordon fifty World War II battleship models at Franklin's cost of $2.95 each, plus a reasonable profit. Gordon brought suit
to enforce the contract against Franklin, who refused to deliver the models. Franklin claimed that there was no contract because of indefiniteness. Is Franklin correct?