According to a 2010 Help Desk Institute survey, 89 percent of companies have implemented ____.
A. systems to assist in finding root causes of incidents
B. remote control systems
C. systems to enable service desks to log and manage incidents
D. automatic call distributors or voice response units
Answer: C
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The gross margin pricing method computes unit selling price based on production costs rather than total costs
Indicate whether the statement is true or false
A _____ can be defined as one of two or more rows, levels, or ranks arranged one above another.
A. benchmark B. cell C. rank D. tier
Stock A has a beta of 0.8 and Stock B has a beta of 1.2. 50% of Portfolio P is invested in Stock A and 50% is invested in Stock B. If the market risk premium (rM - rRF) were to increase but the risk-free rate (rRF) remained constant, which of the following would occur?
A. The required return would increase for both stocks but the increase would be greater for Stock B than for Stock A. B. The required return would decrease by the same amount for both Stock A and Stock B. C. The required return would increase for Stock A but decrease for Stock B. D. The required return on Portfolio P would remain unchanged. E. The required return would increase for Stock B but decrease for Stock A.
Financial institutions and markets
A) are the organized financial intermediaries and the forums that promote the cycle of money. B) compose the set of financial activities that support the operations of a business. C) are the activities centered on the purchase and sale of financial assets. D) are concerned only with the addition of a multinational element to all finance activities.