Lori is covering the demolition of low-income housing that will be replaced by expensive condominiums. The mayor and all the council members have spoken publicly in support of the project, but many of the current residents oppose the plan. Lori actually agrees with the mayor and realizes that most of the town does as well. What should Lori do?
A. publicly show her support for the mayor’s plan
B. remove herself from reporting on the issue
C. allow the current residents to voice their views
D. print facts and figures but leave out people’s arguments
C. allow the current residents to voice their views
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b. What are their interests, views, and experiences? c. How can I convince them to like me? d. What is the size of my audience?
Nervousness actually is beneficial because it energizes your delivery, giving your ideas greater impact
Indicate whether the statement is true or false
Ryan was upset with her friend, but agreed to help her friend pack and move. On the day of the move, Ryan simply "forgot" to show up and "forgot" her phone at home. In this case, Ryan is responding with __________
Fill in the blanks with correct word
When we improve our ability to listen and respond in a competent manner, we
a. disconfirm our conversational partners and their contributions to the conversation. b. interpret messages as criticisms and personal attacks. c. validate or acknowledge and respect their thoughts and feelings. d. listen carefully for flaws in a message to refute them. e. pretend to listen even though we focus on our own thoughts.