When the repair will be higher than the estimate, the service consultant should do which of the following?

A. Immediately inform the customer and provide a revised estimate for the customer to
approve
B. Continue with the repair and charge the customer more money than the estimate
C. Both A and B are correct
D. Neither A nor B is correct


A. Immediately inform the customer and provide a revised estimate for the customer to
approve

Trades & Technology

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