Which of the following social media skills is expected of corporate PR professionals?

a. monitoring the company’s intranet for customer concerns and issues
b. collaborating with other departments through the company’s Facebook page
c. knowing how to use and monitor Twitter and Instagram for personal outreach
d. developing online content to drive sales and build the company’s reputation


d. developing online content to drive sales and build the company’s reputation

Communication & Mass Media

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The use of touch to communicate is called __________

Fill in the blanks with correct word

Communication & Mass Media

When a group becomes familiar with its members and the group task, this is known as the _____ phase of group development

a. orientation b. conflict c. emergence d. reinforcement

Communication & Mass Media

The codeof continuityeditingresponsibleformaintainingconsistent screen direction is the

a. eyelinematch b. 180 degreerule c. shot-reverseshot series d. match to themastershot

Communication & Mass Media

According to the cognitive labeling view of emotions, what occurs first?

A) ?external event B) ?physiological response C) ?label for response D) ?interpreted emotion E) ?perception of event

Communication & Mass Media