Melissa has started a new job as a bank teller. The first day, she makes a mistake counting back money to a customer and takes a longer than average time to do every task she is given. She decides that "she is stupid" and will never be able to do this job, so she quits. Melissa would not have quit her job so quickly if she had attributed her failure to
a. the first day jitters.
b. her general lack of preparation for professional work.
c. her immaturity.
d. the other employees being hostile towards her.
A
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