According to HDI's 2012 Report, ____ percent of incidents are resolved by the person who initially received the call.

A. 59
B. 69
C. 79
D. 89


Answer: B

Business

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Lincoln Company engaged in this transaction: Transferred cash to money market account. Indicate which section, if any, the above transaction would appear in, or relate to, on a statement of cash flows

A) Does not represent a cash flow. B) Operating activities section. C) Investing activities section. D) Financing activities section.

Business

MTV focuses on young people, and Rolex watches have a market niche of upper-income people. Both are examples of what type of strategy?

a. cost leadership b. focus c. analyzing d. differentiation

Business

The shipping terms, FOB place of destination, indicate that the seller must deliver the goods at the place named and bears the expense and risk of shipping

a. True b. False Indicate whether the statement is true or false

Business

Birchett Corporation's most recent balance sheet appears below:Comparative Balance Sheet Ending BalanceBeginning BalanceAssets:      Current assets:        Cash and cash equivalents$27 $26   Accounts receivable 65  59   Inventory 49  55 Total current assets 141  140 Property, plant, and equipment 533  490   Less accumulated depreciation 234  231 Net property, plant, and equipment 299  259 Total assets$ 440 $ 399 Liabilities and stockholders' equity      Current liabilities:        Accounts payable$28 $26 Total current liabilities 28  26 Bonds payable 169  200 Total liabilities 197  226 Stockholders' equity:        Common stock 71  70   Retained earnings 172  103 Total stockholders'

equity 243  173 Total liabilities and stockholders' equity$ 440 $ 399 The company's net income for the year was $91 and it did not sell or retire any property, plant, and equipment during the year. Cash dividends were $22. The net cash provided by (used in) operating activities for the year was: A. $130 B. $96 C. $5 D. $86

Business