The ______ is what is paid for the substitute goods when a seller fails to deliver goods as specified by a contract

a. extra price
b. market price
c. compensatory price d. cover price
e. total price


d

Business

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______ focuses on the use of mathematics to aid in problem solving.

a. Management science theory b. Management information system c. Integrative theory d. Systems theory

Business

To design processes for services, the operations manager must understand the degree of ______.

A. customer interaction when performing the service B. customization needed to satisfy the supplier C. compliance with government regulations required D. compliance with ISO requirements needed

Business

When should small high-tech companies have their salespeople call on prospects?

a. always b. never c. once a month d. only after the prospects have been contacted by using less expensive, broader-reaching tools. e. none of the above

Business

A computer-support specialist who sends an email to other computer-support specialists in the same company about the need for training on the latest software is engaging in ____ communication

A) upward B) downward C) lateral D) matrix E) nonverbal

Business