When responding to a nonemergency phone call and the person needs additional information, it is appropriate to respond:
A) ?Excuse yourself from the phone call by saying, "May I put you on hold for a moment?"
B) "May I call you back with that information?"
C) Confirm the patient's phone number before hanging up because it might have changed since the patient's last appointment.
D) All of the above
D
You might also like to view...
In a patient experiencing otitis media, you should expect to find:
A) tympanic membrane redness and distention. B) perforated membrane. C) cochlear fluid. D) infection at the base of the ear.
Sound waves are converted to impulses that are transmitted to the brain through which cranial nerve?
A) VII B) IX C) VIII D) VI
The type of timing used by dancers to maintain a specific rhythm and tempo when no music is playing is called ________ timing.
Fill in the blank(s) with the appropriate word(s).
Which menu in the Practice View screen is designed to bring together some of the most common functions of SpringCharts?
A. Productivity Center menu B. Utilities menu C. Edit menu D. Functions menu