Your patient will MOST likely develop a good first impression of you if you:
A) look and act professional and confident.
B) tell him or her that everything will be okay.
C) address him or her as "dear" or "honey."
D) quickly determine his or her chief complaint.
Answer: A) look and act professional and confident.
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Knowingly and willfully executing a scheme to defraud any healthcare benefit program is considered __________
Fill in the blank with correct word.
When do most smaller practices send out their statements?
A. Daily B. Weekly C. At the end of the month D. Whenever the medical assistant has time to prepare the statements E. Patients are allowed to request a billing time that is convenient for them
The opposite charged ends of a magnet are its:
a. apertures b. filaments c. gaps d. poles
The doctor ordered the medical assistant to apply RICE to the patient with a sprain. Which of the following is not a RICE application?
a. Rest the injured part b. Put ice on the affected areas c. Conditioning d. Elevate the affected area