It is important for speakers to remember that the listeners' judgments about a speaker's ethos __________.

A. are durable and lasting
B. are general in nature
C. are mainly based on appearance
D. take a long time to develop


Answer: A

Communication & Mass Media

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In empathic listening, we

A) try to feel what the speaker feels. B) respond to our needs as a listener. C) strive to interrupt the speaker. D) lose our own identity and assume the identity of the other person.

Communication & Mass Media

The organization pattern that simply divides a subject into related parts is the 

A. topical-sequence pattern. B. spatial-relations pattern. C. time-sequence pattern. D. problem-solution pattern.

Communication & Mass Media

Small groups and teams use a wide variety of channels. When interactions take place online, the groups are called __________ groups

a) virtual b) nominal c) Delphi d) focus

Communication & Mass Media

Kasur is quick to help his friend whenever he is in need, but his friend rarely returns the favor. As a result, Kasur is thinking about ending the friendship, because it drains a lot of his energy and no longer brings him as much joy. From Kasur's perspective, what seems to be the trigger of this conflict?

A. feeling entitled B. more perceived costs than rewards C. different perspectives D. stress and lack of rest

Communication & Mass Media