The nurse managers are discussing problem-management styles. Which of the following statements by a nurse manager indicates the need for further education regarding problem-management techniques?

Question

1. "It's amazing, but some problems just go away all by themselves."
2. "I think it's really important to be able to prioritize to best manage problems."
3. "I believe that when a problem arises, it's important to begin searching for the solution at that time."
4. "Not every problem that presents itself is ‘my' problem."

Answer 1

Answer: 3

Rationale: Problem analysis is an essential skill for effective nurse leaders. The nurse leader must be able to determine how important the problem is and to prioritize the problem. The nurse leader must understand that not every problem requires an immediate action or solution. Some problems go away without any intervention. Some problems that are identified by the nurse leader are best handled by other people. The nurse leader should not assume ownership of every problem. The nurse leader should use prioritization to help decide how to manage his or her time.