Possibly the most effective method a leader can use to regulate participation and get all members to contribute to the discussion is the __________
A. raise your hand if you wish to speak norm
B. nominal group procedure
C. forum method
D. panel discussion
E. groupthink procedure
ANS: b
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In the context of stages of group development, _____ is characterized by increased cohesion, collaboration, trust, and motivation to achieve a group goal.
a. forming b. storming c. norming d. performing
Which of the following is NOT one of the common conflict metaphors identified in your textbook?
A. Conflict is a dance. B. Conflict is a game. C. Conflict is a hammer. D. Conflict is a war.
Which of the following statements best describes the results of an Edelman study on the role of social purpose in purchasing decisions?
a. Brand loyalty is increasing. b. Consumers are buying and advocating for purposeful brands. c. Supporting a good cause is important. d. Consumers base purchasing decisions more on perceived value than on a company’s social involvement.
Re?ective appraisals are also called the "looking glass self" because we see ourselves through
other people's eyes. Indicate whether the statement is true or false