Which of the following is NOT one of the six steps that can help smooth the path of customer change?
a. Develop customer trust.
b. Understand customers' habits and expectations
c. Teach customers to use innovations while limiting trial.
d. Pretest new procedures and equipment.
e. Publicize the benefits.
c
You might also like to view...
Which of the following is NOT an accurate statement about non-media connectors?
A) NMCs can be ordinary people. B) The Internet has spurred a rise in the number of NMCs. C) All NMCs are industry professionals or celebrities. D) NMCs spread a marketer's message voluntarily. E) NMCs drive consumer-generated marketing.
Discuss the effect of divorce on a tenancy by the entirety
Landlords in commercial properties are not liable for damages from third party criminal activity
Indicate whether the statement is true or false
Written standards guiding employees on appropriate ways to treat stakeholders and prohibiting conflicts of interest are called a code of ethics
Indicate whether the statement is true or false.