The following set of items describes activities completed by a company in purchasing and paying for merchandise. For each activity, identify whether or not the activity adheres to or violates sound internal control procedures. Checks are signed by designated officers in the finance department
a. Adheres to sound internal control procedures
b. Violates sound internal control procedures
c. Neither strengthens nor violates internal control
a
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Which of the following is an example of a force for change originating outside the organization?
A. Productivity issues B. Conflict management C. Structural reorganization D. Absenteeism E. Social pressures
Market-tracking studies measure some variable(s) of interest, that is, market share or unit sales over time
Indicate whether the statement is true or false
What is the main way in which new technologies do not create greater value to service organizations?
a. Employees don’t want to have to learn new ways of doing things. b. The human contact aspect of the service experience can be lost. c. They can create confusion for guests. d. The time it takes to install and implement new technologies.
A ________ is a company's acquisition of one of its customers or suppliers
a. vertical merger b. conglomerate merger c. horizontal restraint d. horizontal merger