Dissatisfied customers who do not complain may shop around for other medical care and might not return to the institution that they thought did not provide strong customer service
Indicate whether the statement is true or false.
F
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While interacting with the family of a critically ill patient, the nurse suggests that the family must be feeling very anxious and perhaps angry. How does this nursing action benefit the family?
A) Removes the focus of the conversation from the patient B) Focusing on feelings helps the family avoid delayed grief and unhealthy coping C) Gives validation of need for psychological counseling D) Reduces family insistence for patient progress information
Mr. Tan's latest diagnostic imaging tests reveal severe and untreatable heart disease, but his family is adamant that the care team refrain from revealing this finding to Mr. Tan
The nurse should recognize that which of the following factors may underlie the family's wishes? A) The family members may have an inadequate understanding of the severity of his condition. B) The family may be enacting their own form of anticipatory grief by keeping Mr. Tan uninformed. C) The family may prefer to avoid making difficult decisions about treatment options. D) The family may be "protecting" Mr. Tan or ensuring that he does not lose hope.
The nurse educator is describing the different kinds of abruptio placentae to a group of students, explaining that in a complete abruptio placentae:
1. Separation begins at the periphery of the placenta. 2. The placenta separates centrally, and there can be concealed bleeding. 3. There is massive vaginal bleeding in the presence of almost total separation. 4. Blood passes between the fetal membranes and the uterine wall, and escapes vaginally.
Stress in your personal life can affect your work and the care you give
Indicate whether the statement is true or false.