Which of the following statements is most likely to be true regarding instant messaging?
A) It allows multitasking with multiple medium options.
B) It hampers the efficiency for geographically dispersed workgroups.
C) It is completely secure.
D) It is typically used for sending out confidential information.
E) It does not allow for real-time communication of information.
Answer: A
Explanation: A) IM provides businesses several benefits, including the ability to communicate real-time information, improved efficiency for geographically dispersed workgroups, and multitasking with multiple medium options. IM should be brief and to the point and it should not be used for conveying confidential information.
Classification: Concept
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