List three options for dealing with a labor surplus and three for dealing with a labor shortage.
What will be an ideal response?
Labor surplus methods include layoffs, pay reductions, work sharing, natural attrition, hiring freeze, retraining and transferring workers, and early retirement. Labor shortage methods include overtime, temporary workers, retrained workers, outsourcing, turnover reduction, new-hire employees, or technological innovation.
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______ refers to the number of service stops that each customer must make in sequential servers to complete the required service.
a. Number of phases b. Number of channels c. Number of queues d. Number of service systems
Freja lives in a remote area of Montana, where few good roads exist. She runs a small retail store specializing in Western attire. Due to her remote location, Freja is most likely to obtain the merchandise for her store from
A. rack jobbers. B. general-line wholesalers. C. mail-order wholesalers. D. truck wholesalers. E. specialty-line wholesalers.
Generally, an assignment must be in writing and signed by both parties
Indicate whether the statement is true or false
Messages are more likely to be misunderstood when they are competing with other messages.
Answer the following statement true (T) or false (F)