What is the most important step in the phlebotomy procedure?
a. Getting enough blood for all tests
b. Getting the needle in the vein
c. Proper patient identification
d. Drawing tubes with no anticoagulant before the lavender tube
ANS: C
Proper patient identification is critical and the most important step in performing phlebotomy. Failure to obtain and verify correct identification could result in serious consequences, possibly even life-threatening consequences, for perhaps two patients.
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