A patient scheduled to attend various group sessions complains, "I'm really mad about having to attend all those groups. No one else spends all day in a circle in a little room." Select the nurse's best response
a. "Why are you upset?"
b. "I can hear that you are upset. Let's talk about it."
c. "Just go along with the plan, even if you do not agree."
d. "The groups are carefully planned by staff to benefit patients."
B
This remark exemplifies therapeutic listening. It acknowledges the patient's negative feelings and the nurse's willingness to listen as the patient offers his concerns. It implies a willingness to assist with problem solving. "Why" questions are not therapeutic, because they often elicit rationalization. Justification is defensive and closes off communication.
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The nurse is developing a pedigree. Which pieces of information can be used to help identify the widowed female?
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The nurse is caring for a patient who has had an acute MI. The patient is receiving lidocaine IV. What is the most relevant factor to administration of this medication?
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A patient diagnosed with herpes simplex II is concerned about sexual relations. What information should be provided to the patient?
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The strategic framework provided by the Ottawa Charter for Health Promotion includes five elements. The highest priority for health promotion action is
1. Creating supportive environments 2. Developing personal skills 3. Building healthy public policy 4. Reorienting health services