An agreement to slander a third person would not be enforceable because slander is a(n):
A)crime
B)civil wrong.
C)infringement of privacy.
D)restraint against trade.
B
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How should a change agent approach dysfunctional norms?
a. Ignore them because the other aspects of change require more attention and focus b. Understand that they can’t be changed without completely turning over the staff c. Make them explicit and identify the resulting organizational dynamics d. Mandate a change to keep the organization functional
Global Connections Inc is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?
A) A one-on-one interview conducted by the human resources director B) A stress interview conducted by the head of the programming division C) A computer screening interview to test applicants' programming skills D) A group interview of several candidates at one time
After Janine returned home from a vacation in California, she noticed that her new luggage had a five-inch tear in it. Rather than assuming that the damaged luggage was a cost of flying and there was nothing to be done about it, she called the airline's customer service center. The person answering the phone at the center mailed her the instructions for getting her suitcase repaired at the airline's expense. Janine was pleased with the repair when the suitcase was shipped home about a month later. In this scenario, Janine played the role of:
A. Competitor B. Contributor to quality and satisfaction C. Productive resource D. Customer mix manager E. Recruiter
Figure 7-3Figure 7-3 above shows the top ten prime-time broadcast TV shows during a recent May sweeps week. Advertisers like Sears use the Nielsen Television Ranking Index Report from Nielsen Media Research to identify the ratings of the top TV programs so they can make informed advertising media purchase decisions. For which TV program would you expect Sears to pay the most, presuming its demographics match those of its target audience?
A. NCIS B. NCIS: Los Angeles C. The Big Bang Theory D. Dancing with the Stars E. American Idol - Thursday