Exposing listeners' inconsistencies is a good way to combat the resistance strategy of __________.

A. dismissal
B. denial
C. belittling the source
D. compartmentalization


Answer: D

Communication & Mass Media

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Which of the following is NOT included in the definition of listening?

A) processing sound waves received by the brain B) interpreting the meaning of sounds C) storing interpretations in memory D) giving feedback E) a mental and sensory process

Communication & Mass Media

Makiko is researching whether proposed changes to regulations governing bids for

contracted work are desirable. As a part of her research, she wants to know a local labor union's position on proposed changes. She is sending an email to an officer at the union hall to see if she might interview him. Which of the following would constitute the best subject line? A) "Hello" from Makiko :) B) I would like to meet with you C) Student re: proposed regs for bids D) Dear Sir: Would you please help me research proposed regulations for bids?

Communication & Mass Media

Jamal started his presentation by explaining his credentials and why he was qualified to speak on his topic in order to establish ethos

Indicate whether the statement is true or false

Communication & Mass Media

Jacek's persuasive speech on increasing the minimum wage has been organized using Monroe's motivated sequence. At what stage would Jacek say, "I've prepared a handout with the name, e-mail address, and telephone number of our state representative so you can contact her about voting in favor of a minimum wage increase"?

A. attention B. visualization C. action D. need

Communication & Mass Media