Which is the most obtrusive approach to change?
1. Empirical-rational
2. Mandatory education
3. Power-coercive
4. Normative-reeducative
Correct Answer: 3
Power-coercive is based on the application of power from a legitimate source; there is minimal participation by target members, and resistance may occur and morale may decrease. With empirical-rational, influence moves from those with knowledge to those without; it is a noncoercive model. Mandatory education refers to the educational change strategies; this change strategy provides a relatively unbiased presentation of fact that is intended to serve as a rational justification for the planned action. Normative-reeducative recognizes that change must deal with feelings, values, and needs; this model is partially participative and democratic.
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