According to the textbook, what is one of the key reasons that may account for the lack of success with a 360-degree feedback process?
a. It is too complicated.
b. There is too much information collected.
c. The results or feedback are not delivered correctly.
d. Recipients might have a performance prove orientation.
d. Recipients might have a performance prove orientation.
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Which of the following is true of a joint will?
A. The mere fact that a joint will has been executed creates the presumption of a contract not to revoke the will. B. Whether a joint will is revocable depends only on the language of the will. C. A testator who has made a joint will cannot change the will later under any circumstances. D. Underlying a joint will is an agreement on a common plan.
Do not abbreviate the names of months and days within _________________
a. a calendar b. holiday identifications c. the next fiscal year d. normal text
When preparing a claim message for which the answer is in question, you should
a. use a deductive sequence. b. use the first-person pronoun throughout. c. always provide a comfortable way for the receiver to say "no." d. suggest benefits the receiver will derive from complying.
"Lemon protection" implies that
A) if the consumer is dissatisfied with the product, the consumer may return the product for a full refund within a year of purchase. B) if the product is defective, the consumer may return the product at any time for a full refund. C) if the defective product cannot be repaired after a reasonable number of attempts, the consumer is entitled to either a replacement or refund. D) producers are protected from the unwarranted return of merchandise by negligent consumers.