________ track(s) individual customers' behavior and trigger(s) actions in response to specific customer actions.

A. Tracker programs
B. Social media management
C. Marketing automation software
D. Customer relationship management
E. Owned media managers


Answer: C

Business

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. ____________is a process in which people disagree over significant issues, therefore creating friction.

a. Competition b. Conflict c. Interdependence d. Contrary

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A party can submit written questions called___________to the opposing party

a. depositions b. written interrogatories c. civil interrogatories d. declarations e. evidence

Business

The Government Accounting Standards Board has authority for issuing Governmental Auditing Standards, but not auditing standards for private companies and not-for-profits.

Answer the following statement true (T) or false (F)

Business

____ are at the heart of ____ decisions

a. Computer analyses; sequential b. First-level managers; primary c. Forecasts; linear d. Decision rules; programmed e. Decision theorists; objective

Business