When having workshop attendees write out descriptions of real-life ethical dilemmas, what it is most important to emphasize?
a. fealty to actual events
b. anonymity
c. impartiality
d. the punishment suffered by the perpetrator
b. anonymity
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In a corporation, the capital resulting from the retention of earnings is entered in the
a. cash account. b. retained earnings account. c. paid-in capital account. d. income summary account.
According to Porter, most of the value in service-oriented companies is generated by all of the following activities except ________.
A. service activities B. operations C. marketing D. sales E. inbound logistics
Which of the following is the correct interpretation of a degree of operating leverage of 5?
A. Operating leverage of 5 means that if sales increase by 5% the firm will hit its break-even point. B. Operating leverage of 5 means that the company would need to increase sales by 5 times in order to hit its break-even point. C. Operating leverage of 5 measures the degree of debt employed by the firm's debt structure. D. Operating leverage of 5 means that if sales increase by 5%, there will be a 25% increase in the firm's pretax profit. E. Operating leverage of 5 means that sales can decrease by 5% before the firm's current level of sales will hit the break-even point.
________ is when a firm tries to find and acquire either poorly performing firms with unrealized potential or firms in industries on the threshold of significant, positive change, thereby creating value within business units.
A. Restructuring B. Parenting C. Leveraging core competencies D. Sharing activities