Answer the following statements true (T) or false (F)
1. Job enlargement by itself does not have a significant and lasting positive effect on job performance.
2. Job enrichment requires some vertical loading rather than just horizontal loading.
3. According to the job characteristics model, job characteristics directly affect the work outcomes.
4. The extent to which a job allows an employee to make choices about scheduling different tasks and deciding how to do them is known as task identity.
1. TRUE
Although proponents claim job enlargement can improve employee satisfaction, motivation, and quality of production, research suggests job enlargement by itself won't have a significant and lasting positive effect on job performance. After all, working at two boring tasks instead of one doesn't add up to a challenging job.
2. TRUE
Instead of the job-enlargement technique of simply giving employees additional tasks of similar difficulty (known as horizontal loading), with job enrichment employees are given more responsibility (known as vertical loading). Thus, employees take on chores that would normally be performed by their supervisors.
3. FALSE
The job characteristics model consists of (a) five core job characteristics that affect (b) three critical psychological states of an employee that in turn affect (c) work outcomes—the employee's motivation, performance, and satisfaction.
4. FALSE
Task identity describes the extent to which a job requires a worker to perform all the tasks needed to complete the job from beginning to end. Autonomy describes the extent to which a job allows an employee to make choices about scheduling different tasks and deciding how to perform them.
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