________ are graphical tools to monitor and operate important marketing metrics
A) Control charts B) Scatter plots
C) Histograms D) Box plots
A
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Ryan owns a department store called One Stop. He made an order of eggs from his usual wholesaler. The eggs arrived, but they were too old to be sold at the store. He rejected the goods and promptly notified the wholesaler. What are Ryan's responsibilities regarding the rejection of the spoiled goods?
A. Ryan must give sufficient notice to the seller who must personally come and collect the eggs. B. Ryan must follow the seller's instructions that concern the disposition of the eggs. C. Ryan need not state any reasons to the wholesaler for rejecting the eggs. D. Ryan must sell the eggs on the wholesaler's behalf but cannot retain profits or take a commission.
When the norms and values of behaviors of an organization’s employees are the same as those of the organization, the employees are said to have ______ them.
a. recognized b. evaluated c. internalized d. followed
Nonverbal messages can contradict the accompanying verbal message and affect whether a message is understood or believed.
Answer the following statement true (T) or false (F)
The task of crafting a company's strategy would not normally be described as which of the following?
A. Ultimate responsibility for leading the strategy-making task rests with the chief executive officer. B. In most companies, crafting strategy is a team effort, involving managers and often key employees at many organization levels. C. In most of today's companies, every company manager has a strategy-making role, ranging from major to minor, for his or her area of responsibility. D. It is the responsibility and duty of a company's board of directors to ensure that new strategy proposals can be defended as superior to alternatives and, ultimately, to approve or disapprove of the strategy formulated and proposed by the company's management. E. The task of crafting strategy is best done by a company's chief strategic planning officer, who should report directly to the company's CEO and board of directors.