A 13-year-old adolescent is suspected to have a visual deficit and is scheduled for further evaluation. She asks the nurse to tell "the truth" about the tests. What is the nurse's best response?
a. "Don't worry about anything. We're here to take good care of you."
b. "Ask your parents. They have talked with the physicians."
c. "Most of the vision tests are painless and noninvasive."
d. "Trust the doctors. They know what is best for you."
C
Feedback
A This response is false reassurance and blocks communication.
B A 13-year-old adolescent is old enough to comprehend explanations and is
entitled to receive the pertinent information regarding her health.
C The nurse should be knowledgeable and honest in answering questions about
procedures.
D Patients, especially teenagers, do not appreciate health care providers who do not
treat them with honesty and respect.
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