Because of the influence of modern technology, quality and service measures are precise and based upon hard evidence.

Answer the following statement true (T) or false (F)


False

Quality and service measures are largely based on opinion rather than hard evidence.

Business

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The shock effect refers to the tendency for

A. nonunion members to join unions because of the extreme wage differential. B. nonunion firms to become unionized. C. managers in unionized firms to become better managers in response to unionization. D. managers in nonunion firms to become better managers so they can avoid unionization.

Business

Answer the following statement(s) true (T) or false (F)

1. Creative potential relates to the capacity to generate ideas where practiced creativity is spotting opportunities to apply these skills in the workplace. 2. Within the innovation process model, the recognition of a need or problem is the first action of the idea generation step. 3. The first and second step to the Innovation process is problem solving then implementation and diffusion. 4. Organizational structure innovation is the introduction of new or improved operational and work methods while process Innovation is the introduction or modification of work assignments, authority relationships, and communication and reward systems. 5. Exploratory innovation and exploitative innovation are contradictory in nature.

Business

Explain how electronic tools aid in making computations and identifying changes that can improve readability

Business

______ is the amount that customers owe to a company after receipt of item(s) purchased.

a. Accounts payable b. Accounts receivable c. Accounts deferred d. Accounts accrued

Business