Phone calls arrive at the rate of 30 per hour at the reservation desk for a hotel. A) Find the probability of receiving three calls in a five-minute interval of time. B) Find the probability of receiving exactly seven calls in 15 minutes. C) If no calls are currently being processed, what is the probability that the desk employee can take ten minutes break without being interrupted?
0.2138; 0.1465; 0.0067
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Answer the following statements true (T) or false (F)
1. The closing of a presentation should contain a summary and new information that was omitted during the presentation. 2. During the Q & A session after a presentation, you should admit it if you don’t know the answer to an audience question. 3. PowerPoint slides should have very little blank space. 4. Approximately 30% of all speakers experience anxiety to some degree before speaking.
A back office operation most closely resembles a:
A) continuous flow process. B) batch process. C) job process. D) line process.
Entrepreneurial persistence is related to
a. the entrepreneur's outcomes meeting his or her expectations. b. focusing on personal goals. c. implementing problem-solving techniques. d. avoiding counter influences to entrepreneurship.
________ went online in an effort to retain college customers
(a) Busey Bank. (b) Wells Fargo. (c) Claritybank. (d) NetBank.