In identifying and defining a problem or issue, the group should

a. Appoint a leader to keep order among group members
b. Give unwilling members greater status in the group
c. Discuss the difference between the desired and actual state of affairs
d. Ask supervisors to leave the room so the issue can be discussed honestly


C

Counseling

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The crisis team should include the

A. principal. B. school counselor. C. school security officer. D. All of the above.

Counseling

Helen had her classmates fill out a questionnaire about racial prejudice. When she gathered the results, she was happy to see that no one reported any racial prejudice. A likely alternative explanation for Helen's findings is that some of her classmates ______.

A. were carelessly rushing through the questionnaire B. developed a response set C. responded in a socially desirable way D. were in a good mood when they completed the questionnaire

Counseling

The type of humor that has been found to be most effective to help counselors avoid burnout is _____

a. Sarcastic b. Cynical c. Acerbic (sharp or cutting) d. Playful

Counseling

__________ had a great impact on our modern day understanding and use of empathy

a. Freud b. Skinner c. Cattel d. Rogers

Counseling