A support agent should aim to use language that is ____ the language the user uses.
A. slightly above
B. at the same level as
C. slightly below
D. None of the above
Answer: C
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Rich Internet Applications that are developed with Flash are known as Flash ____.
a. clips b. items c. movies d. videos
Submitting the report is part of which of the following test phases of the security assessment?
a. Scope the assessment. b. Perform the assessment. c. Post assessment activities. d. Establish goals.
COGNITIVE ASSESSMENT What act addresses the computing and other requirements of individuals in the workplace who have or may develop physical limitations?
A. Physical Limitations Act B. Computer Assistance Act C. Americans with Disabilities Act D. American Support Act
Data are transferred to and from the disk in __________.
A. tracks B. gaps C. sectors D. pits