According to total quality management philosophy, the managers responsible for engineering and quality control are responsible for defining quality.

Answer the following statement true (T) or false (F)


False

According to total quality management philosophy, the customer, not managers in quality control or engineering, defines what quality is.

Business

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To reduce the cost of collecting its accounts receivable, a company sells its accounts receivable to a financial organization. The service is called:

a. collection agency advance b. lock-boxing c. Factoring d. Funding

Business

Federal diversity jurisdiction exists when:

a. a lawsuit is between citizens of different states. b. the amount in controversy, exclusive of interest and all costs, exceeds $75,000. c. either that a lawsuit is between citizens of different states or the amount in controversy, exclusive of interest and all costs, exceeds $75,000. d. a lawsuit is between citizens of different states, and that the amount in controversy, exclusive of interest and all costs, exceeds $75,000.

Business

A buyer's failure to cover will bar him or her from using any other remedies available under the UCC

Indicate whether the statement is true or false

Business

According to Peter Drucker, what are managers who do things right addressing?

A. Efficiency. B. Effectiveness. C. Both efficiency and effectiveness. D. Customer metrics.

Business