Which of the following statements is FALSE?
A) The shareholders as a group elect a board of directors to monitor managers. The directors themselves, however, have the same conflict of interest–monitoring is costly and in many cases directors do not get significantly greater benefits than other shareholders from monitoring the managers closely.
B) In principle, the board of directors hires the executive team, sets its compensation, approves major investments and acquisitions, and dismisses executives if necessary.
C) In the United States, the board of directors has a clear fiduciary duty to protect the interests of both the owners of the firm (the shareholders) and the interests of other stakeholders in the firm (such as the employees).
D) When the ownership of a corporation is widely held, no one shareholder has an incentive to bear the cost of monitoring, because she bears the full cost of monitoring but the benefit is divided among all shareholders.
Answer: C
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The largest social media site with over 800 million users worldwide is:
A) mySpace B) Twitter C) Google D) Facebook
Which of the following statements about kaizen is false?
A) Employee empowerment will allow kaizen to occur more easily. B) It requires active participation by all of a company's employees. C) It takes the view that all employees are responsible for continuous improvement. D) It consists of major changes that require large investments on the part of the company.
Katerina is told by her sales manager, "Do whatever you need to do to get the sale," yet the company has ethical selling standards. Katerina faces the ethical problem of
A. limited commission reinforcement. B. mixed signals from her sales manager. C. sales force compensation inequity. D. customer relationship management. E. unqualified lead generation.
The preapproach is the first step in the personal selling process.
Answer the following statement true (T) or false (F)