A company that follows the marketing concept philosophy should:
A) serve all customer needs at all costs.
B) understand that the customer is always right.
C) understand that there is no such thing as a bad customer.
D) serve only profitable customers.
D
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Which of the following management functions involves presenting, explaining, selling, and defending the work unit’s activities to the supervisor in the agency and to persons and groups outside of the agency?
A) Coordination B) Representation C) Leadership D) Monitoring
According to social media and customer service expert Jay Baer, what is the new marketing?
A. location-based apps B. customer service C. social media D. branded content E. mobile technology
__________ is available to a third person to whom a representation is made and who justifiably relies on the representation
a. Delectus personae b. Respondeat superior c. Culpable negligence d. Partnership by estoppel
An account is a record of increases and decreases in a specific asset, liability, equity, revenue, or expense item.
Answer the following statement true (T) or false (F)