Describe the five influencing tactics.
What will be an ideal response?
The five influencing tactics are ingratiation (praise), rational persuasion, inspirational appeal, personal appeal, and legitimization.
1. With the ingratiation tactic, you are friendly and give praise to get the person in a good mood before making your request.
2. The rational persuasion tactic includes logical arguments with factual evidence to persuade the person that the behavior will result in meeting the objective. Use facts and figures to build a persuasive case; visuals are also helpful.
3. The inspirational appeal tactic attempts to arouse people's enthusiasm. You appeal to the other person's values, ideals, and aspirations or increase his or her self-confidence by displaying feelings that appeal to the person's emotions and enthusiasm.
4. With the personal appeal tactic, you request the person to meet your objective based on loyalty and friendship.
5. With the legitimization tactic, you rely on organizational authority that a reasonable request is being made and that the person should meet your objective.
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