Affirmative action programs:
A) are permitted only when the employer has a past history of discrimination
B) must have quotas.
C) can be mandated by the EEOC.
D) None of the above
C
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Which of the following observations is true?
a. Costs such as materials handling, production scheduling, and inspection are common to service businesses and manufacturers. b. Service businesses record cost of goods sold. c. Selling and administrative expenses for manufacturers are different from those incurred by merchandisers and service businesses. d. Service businesses have no inventories.
Answer the following statement(s) true (T) or false (F)
1. A performance evaluation criterion for priority rules is the average job setup time. 2. Customer delivery time is a part of the average job flow time. 3. An ideal situation to implement Johnson’s rule is when there are overriding individual job priorities. 4. One of the steps that managers take to mitigate scheduling problems is that scheduling should be focused on customer orders and delivery by due dates. 5. The bottleneck resources should be used to support the nonproductive resources.
__________ power is power based on accepted authority such as title or official position.
a. Legitimate b. Expert c. Coercive d. Referent
Which errors are generally considered to be more serious?
A. Type I B. Type II C. Type A D. Type B