Discuss an example for each of the following skills that members of a successful team will display
a) conflict resolution b) problem solving c) communication d) decision-making skills e) goal setting and performance management skills f) planning and task coordination
Correct answers may include the following points for each category.
• conflict resolution
o recognizing conflict that can lead to new ideas and positive changes
o distinguishing useful types of conflict from undesirable conflict between members
o collaborating and identifying win–win solutions
• problem solving
o identifyingn and determining methods to attain goals
• communication
o among members
o good presentation and writing skills
o respectful listening to the ideas of others
• decision-making skills
o properly evaluating and considering all alternatives
o selecting alternatives that help team meet goals
• goal setting and performance management skills
o properly evaluating and considering all alternatives
• planning and task coordination
o dividing and coordinating work among members
o balancing workload among members with different work task roles
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