Portal International's marketing department is dysfunctional and unproductive. Since members always believe that their own campaign ideas are strongest, meetings often degenerate into debates rather than collaboration sessions. Which guideline for member participation in groups does this scenario violate?
A. Be critically open-minded.
B. Beware of social loafing.
C. Center conflict on issues.
D. Ensure understanding.
Answer: A
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Christopher and Cate identified four types of couples. A couple that has a high level of physical arousal and has sex on the first date is a ______ couple.
A. low involvement B. delayed involvement C. rapid involvement D. gradual involvement
Which of the following nonverbal responses are indicators of interest and support?
A) nods of agreement and general body movement. B) a tilted head and a frozen smile C) frequent applause and nods of agreement D) feet shuffling and general body movement
Paralanguage is communicated through all of these EXCEPT:
A) ?tone. B) ?rate. C) ?pauses. D) ?hand gestures. E) ?pitch.
Heuristics are:
a. rules of evaluating persuasive messages b. simple decision making procedures c. word decision techniques d. mental rules of eliminating poor arguments