Zaleznik assumed that followers behaved in certain ways based on their responses to inner and sometimes unconscious tensions involving ______.
A. moral development
B. authority
C. peers
D. personal values
B. authority
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Measures of customer complaints and warranty claims are used in tracking
a. materials/scrap control performance. b. inventory performance. c. quality performance. d. delivery performance.
The SEC requires a 10-Q to be filed. Which of the following is characteristic of the 10-Q?
a. It must report the occurrence of any material event. b. The report must be audited. c. The report is usually unaudited. d. Management is not responsible for these financials.
Which of the following is the focus of pull marketing at the decline stage of the product life
cycle? A) cutting costs of promotion by eliminating pull marketing efforts B) educating consumers on the benefits of the new product C) offering incentives such as sales promotions to consumers for using the product D) showing how the organization's product is superior to others in the market
Fraud in the __________ occurs when a party is persuaded to sign one document thinking that it is another
a. acceptance b. obligation c. factum d. inducement