Quality of a service offering:
A) is dependent on customer perceptions.
B) can be measured using standardized techniques.
C) is more important than a manufactured product.
D) is not dependent on market communications.
A
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The six-step process for green sourcing does not include which of the following?
A. Institutionalize the sourcing strategy. B. Confer with environmental groups. C. Assess the opportunity. D. Assess the supply base. E. Engage sourcing agents.
Balance sheet accounts are also known as which of the following?
a. Nominal accounts b. Real accounts c. Temporary accounts d. Closing accounts
Which of the following is an organizational factor that influences business buyers?
A) technology B) company procedures C) employee attitudes D) employee motives E) group dynamics
Charvi is an Indian woman who works as a schoolteacher and is newly divorced. When she forms a social coalition, what are the two most predictable characteristics of other members of that group?
a. female and schoolteachers b. Indian and female c. schoolteachers and Indian d. divorced and female